Shipping Policy
How does the delivery process work?
- Once our system processes your order, your products are inspected thoroughly to ensure
they are in a perfect condition. - After they pass through the final round of quality check, they are packed and handed over to
our trusted delivery partner. - Our delivery partners then bring the package to you at the earliest possiblity. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How are items packaged?
We package our products in boxes. Each individual product is packaged in newspaper wrap.
We pride ourselves on the quality of our packaging.
What is the range of locations to which Nykaa ships their products?
Nykaa ships throughout India!
My order has been shipped. Now how can I track it?
After placing your order, you will receive a confirmation message on your registered email and
phone number.
What is the estimated delivery time?
We usually dispatch most orders within 1-4 business days (excluding Sundays and public holidays)
- Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced
directly from the brand itself so that we can live up to our promise of providing fresh, non-
expired products. - While we are trying our best to avoid this situation, these products might delay your order.
- If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed
due to increased volumes. We will target to dispatch all orders within 5 days of order date.
Are there any shipping charges applicable on my order?
- India shipping charges – A flat Rs.40 charge is applied to all orders below Rs.500, while there
is free shipping for all orders above Rs.500 - We are currently not accepting Cash On Delivery orders below Rs.499 or above Rs.50,000.
